Contacts and Information
Categories
Adult Social Care
North Northamptonshire Adult Social Care
Services and support for adults in North Northamptonshire – Corby, East Northants, Kettering, Wellingborough.
West Northamptonshire Adult Social Care
Services and support for adults in West Northamptonshire – Daventry, Northampton, South Northants.
Social Care Institute for Excellence (SCIE)
Information and resources for frontline social care practitioners.
Advice and Guidance
Citizens Advice
Free advice to help you find a way forward, whatever the problem.
- Telephone: 0800 144 8848 (National Advice Line)
Community Law Service
Specialist social welfare advice for residents of Northamptonshire.
- Northampton – 01604 621038
- Rushden – 01933 313020
- Wellingborough – 01933 313020
Advocacy
POhWER
POhWER provides statutory Advocacy, supporting the people of West Northamptonshire to have a voice in important decisions in their life. Visit the website to find out more about advocacy services in the area.
- Telephone: 0300 456 2370 (Mon-Fri 8am – 6pm)
- Email: pohwer@pohwer.net
Voiceability
Voiceability work with people who are vulnerable or marginalised to raise their voices and have rights respected.
- Telephone: 0300 303 1660 (Mon – Fri: 9am to 5pm)
- Email: helpline@voiceability.org
Armed Forces
- Armed Forces Covenant Northamptonshire
Information and advice on support services available within Northamptonshire for the Armed Forces community and their families. - Armed Forces Support – SAAFA
Lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or Royal Air Force and their families.- Telephone: 020 4566 9114
- British Legion
The Royal British Legion helps members of the Royal Navy, British Army, Royal Air Force and their families.
Autism
National Autistic Society
The National Autistic Society provide a range of quality, professional support services for people on the austim spectrum and their families and carers
Carers
Care – Paying for care in your own home – North Northamptonshire
Care – Paying for care in your own home – West Northamptonshire
Care in your own home is also known as community-based care.
Northamptonshire Carers aims to offer comprehensive support services to carers living in Northamptonshire.
- Carers Support Line: 01933 677907
- Email: carers@northamptonshire-carers.org
Counselling
Counselling Directory
Counselling Directory is a resource hub which enables individuals struggling with their emotional well-being to find a qualified and insured counsellor.
Cruse Bereavement Care
Free confidential support for those who have experienced the death of someone close to them.
- National Helpline: 0808 808 1677
- Local Contact: 07772428532
- Email: northamptonshire@cruse.org.uk
Mental Health Northants Collaborative
Group of established voluntary sector providers of Mental Health services in Northamptonshire.
Dementia
Alzheimer’s Society
Alzheimer’s Society is the UK’s leading dementia charity. They campaign for change, fund research to cure and support people living with dementia.
- Support Line: 0333 150 3456
Alzheimer’s Society – Local Support
Find local support near you.
Dementia UK
Dementia UK provides specialist dementia support for families through their Admiral Nurse Service.
- Dementia Helpline: 0800 888 6678
- Email: helpline@dementiauk.org
Herbert Protocol
The Herbert Protocol is a national scheme introduced by Northamptonshire Police and other Police forces across the country which encourages carers and families to record vital infomration on a form which could be used in the event of a vulnerable person going missing.
NHS Information – About Dementia
Find NHS information about Dementia, including symptoms and diagnosis and care and support.
Domestic Abuse and Sexual Violence
Domestic Abuse Support for Men – ManKind
Support for male victims of domestic abuse and domestic violence.
- Telephone: 01823 334244
EVE
Providing support, advice and refuge to victims of domestic abuse in Northamptonshire.
- Telephone: 01604 230311
Northamptonshire Against Domestic and Sexual Abuse (NADASA)
NADASA is made up of different services across Northamptonshire working together to support adults and children who are at risk or have experienced domestic abuse or sexual violence.
Northamptonshire Domestic Abuse Service (NDAS)
Providing 24 hour support, advice and refuge to victims of domestic abuse in Northamptonshire.
- Telephone: 0300 012 0154
Northamptonshire Rape Crisis
Free and confidential advice on rape, sexual abuse and assault.
- Telephone: 01604 250721 (Northamptonshire office)
- Telephone: 0300 222 5930 (Helpline)
- Email: info@northamptonshirerapecrisis.co.uk
Northamptonshire Sunflower Centre – IDVA Service
Qualified IDVAs offer support and advice to high risk victims of domestic abuse in Northamptonshire.
- Telephone: 01604 888211
- Email: sunflower@northants.pnn.police.uk
SERENITY (Sexual Assault Referral Centre)
Forensic Medical Examinations including health needs analysis (contraception/antibiotics/PEPP), Sexual Health follow up, 24 hour advice line, ISVA and ChISVA support, self-referral, anon intelligence, anon samples. If required refers victim for specific counselling for both adults and children.
- Advice Helpline: 01604 601713 (Mon – Sun: 24 hours)
- Main Office: 03000 270 040 (Mon – Fri: 8am – 6pm)
Voice for Victims and Witnesses
Providing support and advice to standard and medium risk victims of domestic crimes in Northamptonshire.
Telephone: 0300 303 1965
Faith Organisations
West Northamptonshire Council – Faith Organisations
A directory of faith groups, services and organisations across West Northamptonshire Council
Fire Safety and Support
General
Care Quality Commission (CQC)
The CQC are an independent regulator of all health and social care services in England.
Office of the Public Guardian
The Office of the Public Guardian helps people to stay in control of decisions about their health and finance and make important decisions for others who can’t can’t for themselves.
Health and Wellbeing
Continence Advisory Service
A specialist nurse-led team for adults of all ages providing quality assessment, treatment and management of bladder and bowel problems that impact on the quality of everyday life.
- Telephone: 0300 027 1360 (Mon to Fri: 9am – 3pm)
- Email: ncas@nhft.nhs.uk or ncas.services@nhs.net
Headway
Supporting those with brain injury both nationally and locally.
- National Helpline: 0808 800 2244
- Local Number: 01604 591045
Health and Care Directory
Health and Care Directory for Northamptonshire.
Health and Wellbeing Support – North Northamptonshire Council
Advice on falls prevention, mental health, wellbeing and domestic abuse
Health and Wellbeing Support – West Northamptonshire Council
Advice on falls prevention, mental health, wellbeing and domestic abuse
Northamptonshire Healthcare Foundation Trust
For information on local health services.
Parkinsons UK
For information on Parkinsons and details of local support.
Stroke Asssociation
Supporting people to rebuild their lives after a stroke.
- National Helpline: 0303 3033 100
Hoarding
Dog Warden Service
Contact your local area
North Northamptonshire Council
Hoarding UK is a UK wide charity dedicated to supporting people affected by hoarding behaviours.
- Email: info@hoardinguk.org
Housing and Homelessness
Daylight Centre Fellowship
Provides support to those in North Northamptonshire who are facing personal challenges including homelessness, feeling isolated and learning difficulties.
- Telephone: 01933 446490
- Email: info@daylightcf.org
Encompass
Support for individuals to overcome the immediate challenges of homelessness, addiction, food poverty and isolation.
- Telephone: 01933 733001
- Rushden Accommodation: 01933 312736
- Corby Accommodation: 01536 460326
- Recovery House: 01933 353760
- Email: infor@encompasscharity.org.uk
Housing Options Teams:
Contact your local housing team:
- North Northamptonshire – Corby, East Northants, Kettering, Wellingborough: 0300 126 300
- West Northamptonshire – Daventry, Northampton, South Northants: 0300 126 7000
NAASH
Northampton Association for Accommodation of Single Homeless is a charity which helps the homeless, based in Oasis House. Oasis House is a Places of Change project initated by a number of partners in the Northampton area including; Midland Heart, The Hope Centre and Maple Access Partnership.
- Telephone: 01604 20892
- Email: theresa@naash.co.uk
Northampton Hope Centre
Northampton Hope Centre works to improve the lives of anyone affected by poverty, especially homelessness.
- Telephone: 06404 214300
- Email: office@northamptonhopecentre.org.uk
North Northants Complex Lives Group
The North Northamptonshire Complex Lives group supports colleagues working with individuals who have complex needs involving multiple agencies, potential co‑morbidities of physical and mental health issues, and/or substance use, or where the person is at significant risk but does not meet the threshold for a Safeguarding Enquiry or an ARM. Referrals can be made to the panel when practitioners require support from senior managers or service leads to provide guidance and help remove barriers to progress.
Learning Disabilities
Learning Disability England
Learning Disability England exists to make life better for people with learning disabilities and their families.
- Telephone: 0300 111 0444
- Email: info@ldengland.org.uk
MENCAP
Support for people with a learning disability and their families.
- Helpline: 0808 808 1111
- Email: helpline@mencap.org.uk
North Northamptonshire Adult Social Care – Learning Disability Support
Local support and services for people with learning disabilities and their families.
SCOPE
National charity with a mission to achieve a society where disabled people enjoy equality and fairness.
- Telephone: 0808 800 3333
- Email: helpline@scope.org.uk
West Northamptonshire Adult Social Care – Learning Disability Support
Local support and services for people with learning disabilities and their families.
Mental Health
Action for Happiness
Action for Happiness have launched a new, free program called ’10 Days of Happiness’ to boost wellbeing during the Covid-19 pandemic.
Crisis Cafes
Crisis Cafes are ran by a NHFT Mental Heath Professional and a MIND peer support worker. They provide support and safety to anyone in need and professionals can refer or direct individuals to further services if required.
Mental Health Northants Collaborative
Group of established voluntary sector providers of Mental Health services in Northamptonshire.
Mental Health – Mind
Mental Health charity which makes sure no one has to face a Mental Health problem alone.
- Corby: 01536 267280
- Daventry: 01327 879416
- Northampton: 01604 634310
- Rushden: 01933 312800
- Towcester and Brackley: 01604 634310
- Wellingborough: 01933 223591
NHS Feel Good App
A Positive Mental Training self-help programme is available on the Feeling Good App, approved by the NHS Digital App Library. It is an evidence-based programme building resilience and supporting patient’s recovery from depression, anxiety and stress.
Northamtonshire Healthcare Foundation Trust – Mental Health Support
Access a range of Mental Health support and services within Northamptonshire.
Samaritans
Samaritans works to make sure there’s always someone there for anyone who needs someone.
- Telephone: 116 123 (from any phone)
- 0300 094 5717
Voluntary Impact Northamptonshire
Voluntary Impact Northamptonshire have a variety of wellbeing resources available.
Police and Serious Organised Crime
Northamptonshire Police
Northamptonshire Police
Police service for Northamptonshire; report a crime or get advice.
County Lines
SafeCall: A lifeline for children and families (Word 58KB)
Support service to those in crisis as a result of County Lines.
Modern Slavery
Gov.UK – Modern Slavery
National information in relation to Modern Slavery and helpline details.
Modern Slavery Helpline
Provides victims of modern slavery, the public and statutory agencies with information and support on a 24/7 basis.
- 08000 121 700
Modern Slavery Strategy
The Modern Slavery Working Group in Northamptonshire have developed a Modern Slavery and Human Trafficking Strategy. This acts as a foundation for partnership activity over the next two years.
Unseen
If you need help, or think someone may be a victim of slavery or exploitation, call the confidential UK modern slavery helpline 24 hours a day, 365 days a year.
Safeguarding
Adult Safeguarding
Report an adult safeguarding concern.
North Northamptonshire Council
- Customer Service Centre: 0300 126 3000
- Telephone: 01604 626938 (Outside office hours – Emergency Duty Team)
- Customer Service Centre: 0300 126 7000
- Telephone: 01604 626938 (Outside office hours – Emergency Duty Team)
Children’s Safeguarding – Multi-Agency Safeguarding Hub
Report a children’s safeguarding concern.
- Customer Service Centre: 0300 126 7000
- 01604 626938 (Outside office hours – Emergency Duty Team)
Northamptonshire Safeguarding Children Partnership
Information and advice about keeping children safe in Northamptonshire.
Safeguarding Adults: Protecting people against Crime
Information and advice to help people protect themselves against crime.
Substance Use
Family Support Link
Provides free, accessible and non-judgemental support to those affected by another’s substance use throughout Northamptonshire.
- General Enquires: 01933 224632
- Support Helpline: 01933 227078
North Northamptonshire Drug, Alcohol and Stop Smoking Service
Rehab 4 Addiction
Rehab 4 Addiction offers a wealth of resources and information about addiction and mental health, provides a helpline that offers immediate assistance to those struggling with addiction in Northamptonshire and offers a comprehensive directory of treatment centres throughout the UK, making it easier for those in need to find help near them.
Substance to Solution
Drug and alcohol service in Northamptonshire which supports people to reduce and stop using drugs and alcohol safely.
- Telephone: 0808 169 8512
- Email: northants@cgl.org.uk
The Bridge
The Bridge Programme is a substance use agency providing peer support and activities throughout Northamptonshire.
- Telephone: 01604 621259
- Email: migration@bridge-northants.org.uk
West Northamptonshire Drug, Alcohol and Stop Smoking Service
Support for Adults
Age UK
Age UK is the country’s leading charity dedicated to helping everyone make the most of later life. Age UK provide services and support at a national and local level to inspire, enable and support older people.
Age UK Northamptonshire
Services and support for older people within Northamptonshire.
- Telephone: 01604 611200
- Email: access@ageuknorthants.org.uk
Northamptonshire Carers
Northamptonshire Carers aims to offer comprehensive support services to carers living in Northamptonshire.
- Carers Support Line: 01933 677907
- Email: carers@northamptonshire-carers.org
Voluntary and Community Sector
Voluntary Impact Northamptonshire
Voluntary Impact Northamptonshire works to improve the quality of life for all of Northamptonshire’s communities by supporting voluntary and community action across the county.
- Telephone: 01604 637522
West Northamptonshire Council – Voluntary and Community Organisations Directory
A range of local community groups, services and organisations across West Northamptonshire.
Welcoming Spaces
Welcoming spaces provide a safe and welcoming space where people can come together to stay warm and enjoy some company.
North Northamptonshire Welcoming Spaces
Details of the welcoming spaces available in North Northamptonshire (Corby, East Northants, Kettering, Wellingborough).
West Northamptonshire Welcoming Spaces
Details of the welcoming spaces available in West Northamptonshire (Daventry, Northampton, South Northants).